Return Policy

We don’t accept returns or Refunds for our products except in the case of

Major Damage with usability issue/Wrong item sent(Size different from the order)

In case you face a situation as above, it is must that we need an unboxing video. Return requests without an unboxing video will not be accepted.

If you have a return request, you will have to raise a query through our support platforms- Call/Website Support Portal etc within 24 hours.

Tracking and Shipment based complaints raised after 30 days from the date of product dispatch will not be taken into consideration

After receiving the product, if there are any complaints, you should respond within 24 hours.

A detailed video showing the opening of the package must be provided for return and refund purposes.

If the product package is damaged, please do not accept it; instead, initiate a return

Refund Policy

The policies and processes for the sale do not support exchanges or returns of any kind. To know more, please reach out to us at [email protected]

You can always contact us for any question:

Delivery Locations:

Delivery within the country will only be possible to areas which are listed with the shipping/courier service providers.

International shipping available with additional payment, to all countries listed with the shipping /courier service providers.

Delivery Time:

Dispatch of the outfit both retail/customized will only be possible upon full payment of the order

For international couriers the outfit will be dispatched only once we receive the courier amount.

Our staff will update you on the shipping charges, depending on the weight of the package and the delivery location.

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